Service Desk Technician
Pace-O-Matic
About this role
A Tier 2 Technical Support Specialist responsible for diagnosing, repairing, and upgrading hardware and software, managing support tickets, assisting users, and maintaining documentation. The role involves collaborating with higher-level IT staff and managing IT assets and accounts.
Skills
About Pace-O-Matic
paceomatic.comPace-O‑Matic is the nation’s leading developer of skill games, known for designing fun, innovative, and top‑performing gaming experiences. The company develops and engineers skill‑based gaming products and solutions for commercial operators, emphasizing engaging gameplay and reliable performance. Operators choose Pace‑O‑Matic for its proven track record of high‑performing titles, ongoing support, and continual product innovation.
About Pace-O-Matic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$36k – $48k
per year