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© All Rights Reserved. ApplyBlast.com
Xtium
The Service Desk Technician provides first-line technical support to client end-users, resolving IT issues related to hardware, software, and account management via phone, email, and chat. This role focuses on delivering a premium, customer-centric service experience while utilizing internal knowledge bases and ticketing systems to ensure efficient issue resolution. The position requires collaboration within a 24/7 global Enterprise Service Desk team to drive customer satisfaction and continuous improvement.
XTIUM amplifies your IT team with AI-powered, secure, scalable solutions for virtual desktops, security, communications and more. No fluff—just IT that works.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xtium.
Xtium didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role