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Service Desk Technician at Leidos - ApplyBlast

Service Desk Technician

Leidos

22 days ago

3.9 on Glassdoor

Tampa, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Leidos Digital Modernization sector is seeking an early career Service Desk Technician to provide technical support and troubleshooting for computer systems, software, and hardware at MacDill AFB. The role involves responding to customer queries via phone, email, and in-person, while delivering Tier 1 on-site installation, maintenance, and repair services. The position requires isolating and resolving workstation issues, supporting Microsoft Office 365 and Active Directory, and documenting incidents in a ticketing management system.

Responsibilities

Provide technical support and troubleshooting for computer systems and software
Install, modify, and repair desktops, printers, and associated peripherals
Document and track customer incidents via ticketing management system

Skills

Qualifications

BS/BA in Computer Science, Information Sciences, or related IT disciplineAssociate degreeHigh school diplomaCompTIA Security+DoD Secret with TS/SCI Eligibility

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.