Oklahoma Tourism and Recreation Department
The Service Desk Technician supports the Information Services Division by handling inbound requests and resolving technical issues at the first level of support. The role involves managing tickets, escalating unresolved problems, and ensuring customer satisfaction through effective communication and documentation. The position requires maintaining knowledge articles and staying current with system updates to improve service desk resolution rates.
Headquarters
Oklahoma City, Oklahoma, United States
Company Size
501-1000 employees
Founded
1972
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oklahoma Tourism and Recreation Department.