AMERICAN SYSTEMS
The Senior IT Support Specialist provides Tier 2 and Tier 3 technical support for DLSA systems, resolving escalated incidents and performing advanced troubleshooting. This role requires independent decision-making to stabilize technology environments and implement strategic support activities while adhering to strict service level agreements.
Headquarters
Mclean, Virginia, United States
Company Size
1001-5000 employees
Founded
1975
American Systems is an engineering and IT services firm that delivers mission‑critical solutions for defense, intelligence, federal, and commercial customers. They provide systems engineering and integration, software development, cybersecurity, cloud and IT modernization, analytics, test & evaluation, and program/acquisition support across the full lifecycle. The company focuses on modernizing and securing critical systems and operations to enable mission success and long‑term sustainment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AMERICAN SYSTEMS.
11% above the average for this role