Wavenet
The Service Engineer serves as the primary point of contact for Wavenet customers, providing technical support and resolving incidents related to cybersecurity, communications, and managed IT services. This role involves troubleshooting a broad range of technologies, managing tickets to closure within agreed SLAs, and ensuring high levels of customer satisfaction. The position requires strong problem-solving and communication skills to deliver exceptional support to end users and maintain service standards.
Headquarters
Singapore, Central Region, Singapore
Company Size
201-500 employees
Founded
2001
Wavenet is the UK's most trusted managed IT service and security provider, delivering cyber security (CyberGuard), cloud, AI & automation, intelligent connectivity, and unified communications to over 22,000 businesses and public sector organisations. With 1,500 employees and 950+ engineers, Wavenet acts as a single accountable partner, replacing fragmented suppliers with end-to-end IT solutions. Operating for 25+ years across 15 UK locations, they serve sectors including healthcare, education, local government, and finance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wavenet.
Wavenet didn’t post a salary, so this is our estimate from similar listings.
46% below the average for this role