OhioHealth

Service Excellence Ambassador | Casual | Nights

OhioHealth(1 month ago)

OnsitePart TimeMedior$67,139 - $95,323 (estimated)Customer Experience Office
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About this role

The Service Excellence Ambassador at OhioHealth serves as a frontline representative, providing compassionate support and guidance to patients, families, visitors and staff. The role is focused on facilitating communication, maintaining confidentiality, and advocating for patient needs within hospital lobbies and information desks. It ensures a welcoming, orderly environment and assists with navigation and logistical needs during the care experience.

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Required Skills

  • Customer Service
  • Communication
  • Conflict Resolution
  • Patient Advocacy
  • Phone Handling
  • Medical Terminology
  • Wheelchair Assistance
  • Problem Solving
  • Interpersonal Skills
  • Information Management

Qualifications

  • Bachelor's Degree
OhioHealth

About OhioHealth

ohiohealth.com

OhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.

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