Service Excellence Ambassador | Casual
OhioHealth(1 month ago)
About this role
The Service Excellence Ambassador at OhioHealth serves as a frontline representative of the health system, embodying its commitment to patient-centered care and service excellence. The role is based in the Customer Experience Office and supports a welcoming, confidential, and coordinated experience for patients, families, visitors, and staff. This position operates on a variable schedule to meet the needs of the hospital environment.
Required Skills
- Customer Service
- Communication
- Patient Advocacy
- Conflict Resolution
- Medical Terminology
- Phone Handling
- Wheelchair Assistance
- Escorting
- Multitasking
- Confidentiality
Qualifications
- Bachelor's Degree
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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