Service Excellence Ambassador | Doctors Hospital | Emergency Department | Evenings | Rotating Weekends
OhioHealth(1 month ago)
About this role
The Service Excellence Ambassador at OhioHealth is a front-line hospital representative focused on enhancing the patient, family, and visitor experience through compassionate service and clear communication. The role serves as an accessible point of contact in public areas such as information desks and lobbies, representing the organization's patient-centered values.
Required Skills
- Customer Service
- Patient Advocacy
- Communication
- Conflict Resolution
- Medical Terminology
- Wheelchair Assistance
- Phone Handling
- Lobby Management
- Process Improvement
Qualifications
- Bachelor's Degree
- Communications
- Public Relations
- Social Sciences
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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