Service Excellence Ambassador
OhioHealth(1 month ago)
About this role
The Service Excellence Ambassador is a patient-facing role at OhioHealth focused on delivering compassionate support and a positive experience for patients, families, visitors and hospital staff. The position represents the organization’s values in guest services and registration across hospital settings, including the Emergency Department, and serves as a central point of contact for visitors and associates.
Required Skills
- Customer Service
- Patient Advocacy
- Communication
- Conflict Resolution
- Wheelchair Assistance
- Phone Transfer
- Medical Terminology
- Information Desk
- Escalation
- Visitor Escort
Qualifications
- Bachelor's Degree
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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