Service Experience Lead
Assurant Global Protection Services(1 year ago)
Mumbai, IndiaOnsiteFull TimeSenior$95,207 - $130,166 (estimated)Service Operations
Apply NowAbout this role
A Service Experience Lead at Assurant India oversees the delivery of high-quality customer service for claims, ensuring processes align with company standards and SLAs. The role is based in Mumbai office and focuses on maintaining service quality through collaboration with service partners and continuous process improvement.
Required Skills
- Claims Adjudication
- SLA Management
- Reporting
- Cost Reduction
- Customer Service
- Process Improvement
- Vendor Management
- Data Analysis
- Learning Agility
Qualifications
- Graduate in any stream
About Assurant Global Protection Services
assurant.inA leading global protection company that safeguards and services connected devices, homes, and automobiles in collaboration with the world’s top brands.
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