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© All Rights Reserved. ApplyBlast.com
RMIT University
The Service Management Lead drives strategic IT Service Management initiatives at RMIT University, ensuring adherence to ITIL practices and operational governance across core functions like Incident, Problem, Change, and Release Management. This senior role involves leading process improvement, managing third-party supplier relationships, fostering stakeholder engagement, and participating in 24×7 major incident management. The position supports the Operations Portfolio in delivering best-practice experiences for students and staff globally.
Headquarters
Melbourne, Victoria, Australia
Company Size
1001-5000 employees
Founded
1887
RMIT University is an international university of technology, design and enterprise with campuses in Australia, Vietnam, and Europe. It is a dual-sector institution offering undergraduate, postgraduate, and vocational courses across a wide range of disciplines. RMIT is known for its strong industry connections, hands-on learning approach, and research impact.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RMIT University.
RMIT University didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role
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