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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Empower AI
The Service Management Optimization Analyst analyzes and optimizes IT service delivery workflows and processes for a Department of War agency, focusing on the Service Portal and ticket lifecycle. The role involves identifying bottlenecks, recommending process improvements aligned with ITIL 4 and ISO/IEC 20000-1, and producing data-driven analysis for customer experience roadmaps and performance reviews. This hybrid position requires independent judgment to support service management system alignment and contract performance reporting.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.