Empower AI
The VIP Support Technician provides dedicated Tier II IT support to Level II Gold and Level III Platinum VIP users, managing incidents and service requests from cradle-to-grave. The role involves daily wellness visits, troubleshooting hardware and software issues, and maintaining classified and unclassified mobility equipment. The technician also supports Home Kit installations, on-site troubleshooting, and after-hours on-call support for VIP customers.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
27% above the average for this role
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