Service Manager
OCBC Bank(4 months ago)
About this role
A Customer Service Officer at OCBC serves as the primary point of contact for customers, helping them navigate banking products and services while building trust and loyalty. The role supports customers through inquiries and guidance, contributing to a positive customer experience and identifying opportunities that support business growth.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Product Knowledge
- Escalation
- Collaboration
- Upselling
- Multitasking
- Empathy
Qualifications
- Degree or Diploma
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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