Service Manager

FirstKey Homes(4 days ago)

Atlanta, GA, United States, GeorgiaOnsiteFull TimeManager$72,391 - $96,801 (estimated)Service Operations

About this role

The Service Manager leads local service and field operations for assigned FirstKey Homes markets, overseeing the delivery of resident services and promoting operational excellence. The role focuses on ensuring safety, high-quality resident experiences, and alignment of local teams with broader business objectives. It operates across office and field settings to support multi-site performance and continuous improvement.

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Required Skills

Data Analysis
Reporting
Leadership
Team Management
Operations Management
Safety Compliance
Budget Management
Vendor Management
Yardi
Microsoft Office

Qualifications

High School Diploma
Bachelor's Degree (preferred)

About FirstKey Homes

firstkeyhomes.com

FirstKey Homes is a U.S.-based property management and single-family rental (SFR) operator that acquires, renovates, leases, and manages detached homes across multiple markets. The company provides end-to-end services including marketing and leasing, resident services and online portals, routine and emergency maintenance, and asset management for institutional and individual investors. Using local operations teams supported by technology, FirstKey Homes focuses on delivering consistent renter experiences and scalable portfolio performance for owners.