Service Manager

HoistGroup

6 years ago

Nanterre, Île-de-France

Onsite

Full Time

Medior

0 applicants

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About this role

A Customer Success Manager specializing in networks, telecoms, and security manages key client accounts, ensuring service quality and contractual fulfillment. The role involves coordinating service delivery, handling escalations, and maintaining high customer satisfaction through continuous improvement and client engagement.

Skills

About HoistGroup

hotelmanagement-network.com

Hotel Management Network is a B2B media platform that delivers news, analysis, and insight for hotel owners, operators, asset managers, and suppliers. It covers operations, development, design, technology, finance, revenue management and sustainability through news, features, interviews and industry reports. The site also publishes case studies and offers resources such as webinars, events, white papers and a supplier directory to help hospitality professionals source products and make decisions. Its audience relies on timely journalism and sector-specific intelligence to guide strategy, procurement and investment in the hospitality sector.