Service Operator
CarMax(1 month ago)
About this role
The Customer Operator at CarMax supports the Service Department by providing exceptional customer service both over the phone and in person, handling service calls, scheduling appointments, and assisting with documentation. The role involves interacting with customers and associates in a fast‑paced retail environment.
Required Skills
- Customer Service
- Phone Etiquette
- Scheduling
- Documentation
- Auditing
- Communication
- Interpersonal
- Listening
- Computer Skills
- Spreadsheet
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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