Service Operator
CarMax(29 days ago)
About this role
Service Operator at CarMax provides front-line support to the Service Department by assisting customers on the phone and in person before, during, and after vehicle service/repair. The role involves scheduling appointments, maintaining service records, and ensuring compliance with departmental processes and audit requirements. This position works in a fast-paced retail service environment and supports cross-department collaboration.
Required Skills
- Customer Service
- Telephone Etiquette
- Appointment Scheduling
- Data Entry
- Recordkeeping
- Active Listening
- Communication
- Computer Literacy
- Teamwork
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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