Tiko
The Service Quality Officer ensures that all healthcare providers within Tiko's network deliver safe, high-standard, and dignified health services to adolescent girls and young women in Ethiopia. This role involves overseeing quality assurance frameworks, enforcing service level agreements, and managing independent auditor pools to maintain clinical standards. The position requires bridging regional healthcare regulations with local market realities to drive continuous quality improvements across the health ecosystem.
Tiko is a girl-centered digital health ecosystem in Sub-Saharan Africa that connects adolescent girls to family planning, HIV testing and treatment, trauma counselling, and other health services through mobilisers, healthcare providers, and retailers, all at no cost to girls. It uses WhatsApp, SMS, and QR-based enrollment and offers Tiko Miles rewards to encourage engagement. The program aims to reach 3.5 million girls across six countries annually by 2030.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tiko.