Service Quality Specialist (JHB, SA)
Triggerise
About this role
The Service Quality Specialist at Tiko is responsible for overseeing quality assurance of health services on their platform, ensuring standards are met, monitoring policies, and managing provider training and audits to improve service quality.
Skills
Qualifications
About Triggerise
tiko.orgTiko is an energy-technology company that provides smart home energy management and virtual power plant services. It connects residential heating, storage and other flexible loads via hardware and a cloud platform to optimize consumption, provide grid-balancing services, and reduce customer bills. Tiko works with utilities and energy retailers to aggregate distributed flexibility, offering device integration, software, and customer-facing apps that let homeowners monitor and monetize their flexible energy assets.
About Triggerise
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Triggerise.
Salary
$60k – $63k
per year