Michael & Son Services
The Service Quality Trainer designs and leads the customer experience and service excellence strategy for trade operations, translating luxury hospitality standards into field and office practices. This role creates scalable training curricula, conducts quality audits, and uses data-driven insights to improve service performance.
Headquarters
Alexandria, Virginia, United States
Company Size
501-1000 employees
Founded
1976
Founded in 1976, Michael & Son is a comprehensive home services company serving Virginia, Maryland, North Carolina, South Carolina, and the DC area. They offer a wide range of services including HVAC (heating and cooling), plumbing, electrical, roofing, remodeling, and home restoration such as water damage and mold remediation. With 500+ service trucks and 24/7 emergency availability, Michael & Son provides complete home care under one roof.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Michael & Son Services.
Michael & Son Services didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role