HCL Group
This role oversees day-to-day operations for Asset & Configuration Management, including requirement gathering, analysis, and functional testing for service requests. The position involves managing the service request catalog, conducting user acceptance testing, and providing progress updates to management. Additionally, the role requires training business and IT users, maintaining accurate service information, and publishing catalog updates through the change management process.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
Service Request Catalog Lead
RTX
Manager, Request Operations Business Analyst
Bristol Myers Squibb
Practice Owner Knowledge & Request Management
Thomson Reuters
Smo Service Catalog Request Manager Salem Oregon United States
nttdata
Expert Request & Demand Management
Audemars Piguet
Senior Asset and Configuration Management Specialist
Skipton Building Society