PBS Systems
PBS Systems is seeking a Service Support Analyst to provide Tier 1 support for their dealership management software, assisting customers with installation, training, and ongoing service module issues. The role involves managing tickets across phone, email, and chat channels while collaborating with internal teams to streamline service delivery and improve client experiences. Candidates will travel up to one week per month across Canada and the USA to support new dealership software deployments.
PBS Systems develops dealership management software (DMS) and technology solutions for automotive retailers. The company provides software and services that help dealerships manage accounting, sales, service, parts, CRM, and business operations. PBS Systems operates in the automotive software industry and supports dealerships with implementation, training, and ongoing customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PBS Systems.
10% below the average for this role
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