PBS Systems
PBS Systems is seeking a Service Support Analyst to provide Tier 1 support for their dealership management software, assisting customers with installation, training, and ongoing issues via phone, email, and chat. The role involves managing tickets, documenting interactions, collaborating with internal teams, and maintaining knowledge base articles while adhering to departmental KPIs. Candidates will also support the development and training processes for new dealership software implementations.
PBS Systems develops dealership management software (DMS) and technology solutions for automotive retailers. The company provides software and services that help dealerships manage accounting, sales, service, parts, CRM, and business operations. PBS Systems operates in the automotive software industry and supports dealerships with implementation, training, and ongoing customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PBS Systems.
18% below the average for this role
Bilingual Customer Support (On-site in Greece)
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Bilingual Customer Support (On-site in Greece)
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Bilingual Customer Support (On-site in Greece)
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Multilingual Customer Support Jobs & Content Moderation
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Bilingual Customer Support (On-site in Greece)
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