ALERT 360
The Service Technician troubleshoots and provides service to a variety of alarm products for residential and commercial sites, ensuring excellent customer service and satisfaction. The role involves servicing, programming, configuring, and troubleshooting security and site automation solutions, including fire, carbon monoxide detection, networking, hosted video, and access control systems. This position requires strong technical skills and a commitment to maintaining high-quality service standards.
Alert 360 is a U.S.-based home and business security company offering professionally monitored alarm systems, smart home automation, and advanced video surveillance. The company provides 24/7 TMA Five Diamond monitoring, remote video monitoring with AI-threat detection, and solutions including access control, intrusion detection, and energy management for businesses. Alert 360 is nationally trusted with over 20,000 five-star customer reviews.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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