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Service Technician at DNOW - ApplyBlast

Service Technician

DNOW

20 hours ago

3.7 on Glassdoor

Billings, Montana, United States

Onsite

Full Time

Junior

0 applicants

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About this role

A Service Technician at DNOW delivers exceptional customer service through field visits and dispatches, managing on-site installation, repair, and maintenance tasks to improve customer satisfaction and retention. The role involves diagnosing technical problems, producing detailed service reports, and collaborating with technical teams to ensure operational success. This position requires a self-starter who can adapt to flexible schedules and utilize field automation systems to maximize profitability.

Responsibilities

Manage on-site installation, repair, maintenance, and test tasks for technical equipment
Diagnose technical problems and determine proper solutions during field visits
Produce timely service reports and document processes to improve customer satisfaction