Serviceberater / Serviceberaterin (m/w/d)
Audi Interaction GmbH
About this role
A Customer Solutions & Technical Support team handles all customer inquiries and complaints related to Audi warranties, guarantees, vehicle-related requests, and more. The role involves managing escalated customer issues, making independent decisions, and improving service quality through documentation and analysis.
Skills
Qualifications
About Audi Interaction GmbH
audiinteraction.comAudi Interaction GmbH is an Audi-affiliated company focused on creating engaging customer interactions and distinctive customer experiences. It designs and delivers customer-facing services and touchpoints—digital and physical—that enhance the Audi brand and support customer journeys. Combining UX, technology and data, the company builds personalized, seamless interactions and platforms to deepen customer engagement. It works closely with Audi business units to implement omnichannel solutions and strengthen long-term customer relationships.
About Audi Interaction GmbH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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