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© All Rights Reserved. ApplyBlast.com
HCL Group
This role drives operational excellence for complex service management environments by optimizing ITSM tools and ensuring robust change management processes. The individual provides expert leadership in platform administration, champions process innovation, and empowers teams to meet client SLAs through strategic improvements. The position involves mentoring support teams, collaborating with clients to gather requirements, and standardizing operational procedures for high-quality service delivery.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.