ServiceNow Expert

Convera(26 days ago)

HybridFull TimeSenior$47,139 - $47,139IT Operations

About this role

The ServiceNow Expert will lead and optimize Change, Problem, Incident, and Knowledge Management to ensure smooth IT service delivery and continuous improvement across a cloud-native fintech environment. The role emphasizes driving automation, AI adoption, and ServiceNow optimization while ensuring compliance and audit readiness. The person will champion ServiceNow adoption, engage stakeholders across IT and business teams, and advance ITSM maturity.

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Required Skills

ServiceNow
ITSM
Change Management
Problem Management
Incident Management
Knowledge Management
Automation
AIOps
Virtual Agent
Reporting

+11 more

Qualifications

ITIL v4 Certification

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.