ServiceNow Help Desk Support

Guidehouse(26 days ago)

HybridFull TimeSenior$80,000 - $133,000Software Development & Support

About this role

A Senior ServiceNow ITSM Consultant at Guidehouse focused on ServiceNow IT Service Management and knowledge practices for federal and DoD clients. The role is part of the Software Development & Support family and requires eligibility for a Federal or DoD Secret clearance.

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Required Skills

ServiceNow
ITSM
Knowledge Management
Incident Management
Problem Management
Request Management
Agent Workspace
Agile
Requirements Gathering
UAT

+2 more

Qualifications

Bachelor's Degree
Ability to Obtain Secret Clearance
Active Secret Clearance
ServiceNow Certifications

About Guidehouse

guidehouse.com

Guidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.

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