Services Engagement Manager - Safety Systems

Veeva Systems(2 months ago)

RemoteFull TimeSenior$85,000 - $170,000Professional Services

About this role

The Services Engagement Manager at Veeva Systems leads customer-specific implementation strategies for Veeva Vault Safety, ensuring successful deployments and long-term customer outcomes. The role bridges sales and services throughout the sales cycle and delivery, representing the full value of the Vault product implementation. It requires deep experience in life sciences, particularly safety and pharmacovigilance, and frequent customer-facing engagement. The position is fully remote and involves some travel to support customer and internal stakeholder alignment.

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Required Skills

Software Implementation
Project Planning
Professional Services
Life Sciences Industry
Safety Pharmacovigilance
Consultative Selling
Customer Success
Strategy Development
Stakeholder Management
Executive Communication

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About Veeva Systems

veeva.com

New Relic is a cloud-based observability platform that helps engineering teams collect, store, and analyze telemetry — metrics, traces, logs, and events — from applications, infrastructure, and end‑user experience. It offers APM, distributed tracing, infrastructure monitoring, log management, real‑user and synthetic monitoring, dashboards, alerts, and many integrations to troubleshoot performance and reliability issues. The platform emphasizes a unified telemetry model and powerful query/visualization tools, plus AI/ML‑driven insights to speed root‑cause analysis and incident response. Delivered as SaaS with lightweight agents and APIs, New Relic is used by developers, SREs, and ops teams for full‑stack visibility.

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