Dollar Bank
The Services Support Representative provides courteous and efficient assistance to customers across multiple digital channels, handling payments, transfers, account inquiries, and technical issues related to online banking, mobile apps, and text message banking. The role involves inbound and outbound communication via phone, chat, and email, and requires navigating a rotating schedule that includes weekday evenings and Saturdays.
Headquarters
Pittsburgh, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
1855
Dollar Bank is a regional financial institution serving Pennsylvania, Ohio, Virginia, and Maryland, with a history dating back to 1855. It provides personal, small business, and corporate banking solutions, including checking and savings accounts, mortgages, home equity loans, credit cards, personal loans, treasury management, and corporate lending. The bank emphasizes community investment, convenient online and mobile banking, and local branch access across its service areas.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dollar Bank.
Dollar Bank didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role