Servicing and Collections Associate

The Servicing and Collections Associate oversees third-party vendor relationships and supports day-to-day servicing and collections operations to ensure compliance with contractual obligations, service-level agreements, and regulatory requirements. This role involves monitoring vendor performance, driving collections results, resolving operational issues, and collaborating with internal teams to improve service quality and cost efficiency. The position requires strong analytical, communication, and problem-solving skills to manage vendor lifecycles and deliver actionable insights.