Shift Supervisors Concessions

Omaha's Henry Doorly Zoo & Aquarium is seeking a guest-first, hospitality-driven Shift Supervisor to lead teams in concession areas, ensuring maximum efficiency and an exceptional guest experience. The role involves supporting frontline staff, anticipating guest needs, resolving concerns, and maintaining high service standards in a fast-paced environment. The Shift Supervisor will model positive hospitality behaviors, coach staff, and collaborate with management to uphold operational excellence and teamwork.