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Showroom Client Support Specialist at Waterworks - ApplyBlast

Showroom Client Support Specialist

Waterworks

15 days ago

3.7 on Glassdoor

Los Angeles, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Showroom Client Support Specialist at Waterworks manages the full lifecycle of client orders, working closely with the showroom sales team and clients to ensure timely delivery and a luxury service experience. This role involves handling pre-order activities, processing payments, and resolving client issues to maintain high satisfaction levels. The position also supports showroom operations, including inventory transfers and shipment management, within a fast-paced environment.

Responsibilities

Manage full lifecycle of client orders from pre-order through delivery
Support showroom sales consultants with quotes, order entry, and payments
Partner with internal teams to resolve client issues and ensure satisfaction

Skills

About Waterworks

waterworks.com

Headquarters

Danbury, Connecticut, United States

Company Size

201-500 employees

Founded

1978

View Profile

Waterworks is a luxury design and retail company specializing in high‑end plumbing fixtures, faucets, showers, bathtubs, vanities, tiles, lighting, and accessories for bathrooms and kitchens. It sells its own crafted collections alongside curated designer brands through flagship showrooms and an e‑commerce site, and provides design consultation and custom finish options for residential and hospitality projects. Known for design‑forward styling, artisanal materials, and collaborations with architects and designers, Waterworks serves both consumers and trade professionals. The company supports project specification with showroom experiences, trade programs, and online tools.