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Simplified Chinese Player Support Tier1 at Side - ApplyBlast

Simplified Chinese Player Support Tier1

Side

4 months ago

3.3 on Glassdoor

Shinjuku, Japan

Onsite

Contract

Junior

0 applicants

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About this role

A Tier 1 Simplified Chinese Player Support specialist provides immediate assistance to players in Chinese, resolving account issues, game bugs, and general inquiries. The role involves managing high-volume tickets, escalating complex problems to senior teams, and maintaining a positive player experience. Success in this position requires strong communication skills in Simplified Chinese and the ability to work efficiently in a fast-paced environment.

Responsibilities

Respond to player inquiries in Simplified Chinese
Resolve account and game-related issues efficiently
Escalate complex problems to senior support teams
Maintain accurate records of player interactions
Monitor ticket queues to ensure timely responses

Skills

About Side

side.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2017

View Profile

Side is a real estate brokerage platform that partners with top-performing agents and teams, providing the brokerage infrastructure and support they need to build and scale independent, locally branded practices. It combines technology (CRM, transaction management, data and analytics), marketing, recruiting, compliance and back‑office services to streamline operations and grow production. Positioned as an alternative to traditional brokerages and franchises, Side emphasizes agent autonomy while offering centralized resources, business advisory, and optional access to capital.