nexon
The Simplified Chinese Player Support Specialist provides native-level support for Simplified Chinese‑speaking MapleStory players, handling escalated Tier‑2 tickets and disputed accounts. The role also creates and maintains Chinese documentation, collaborates with internal teams on game issues, and reports feedback to the Production team to ensure high player satisfaction.
Nexon is a global video game developer and publisher founded in 1994, best known for online and free‑to‑play multiplayer games on PC and mobile. The company operates long‑running live‑service titles such as MapleStory, Dungeon Fighter Online, and KartRider, using frequent updates and microtransaction economies to sustain player communities. Nexon runs multiple in‑house studios and regional publishing teams to support scalable multiplayer technology, live ops, events, and esports, with offices around the world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for nexon.
Right around the average for this role
Simplified Chinese Player Support Tier1
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