Site Leader I, New York Metro
Gopuff(1 month ago)
About this role
The Site Leader at Gopuff oversees all aspects of a local facility’s operations in New York City, including people, processes, and performance. This role leads a team of Shift Leaders and Field Operations Associates to ensure efficient, reliable delivery service and a consistently high-quality customer experience. The position carries full accountability for site financial performance, operational compliance, and adherence to company standards. It sits within a fast-paced, entrepreneurial environment requiring hands-on leadership and comfort with change.
Required Skills
- Operations Management
- Team Leadership
- Workforce Management
- KPI Management
- Financial Performance
- Budget Management
- Process Improvement
- Change Management
- Conflict Resolution
- Team Development
+10 more
Qualifications
- 6+ Years Operations Experience
- Retail Experience
- Grocery Experience
- Military Experience
- Restaurant Experience
- Bachelor’s Degree
About Gopuff
gopuff.comgoPuff is an on-demand delivery platform that brings snacks, groceries, household essentials, alcohol, and other everyday items to customers via a network of local micro-fulfillment centers and delivery drivers. Unlike many marketplaces, goPuff owns and manages its inventory and fulfillment operations, enabling fast deliveries—often within 30 minutes—and offering flat-fee or subscription options. Founded in 2013 and headquartered in Philadelphia, the company serves hundreds of U.S. and international markets and supports both consumer and business orders. Customers choose goPuff for convenience, speed, and a wide selection of convenience-store items available at any hour in many locations.
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