Site Reliability Engineer
NICE
About this role
NICE is hiring a Site Reliability Engineer to support large, complex enterprise software deployments and deliver real-time insights from massive-scale data. The role focuses on ensuring platform reliability and availability while collaborating with cross-functional teams to improve services, automate operations, and drive positive user experiences. The position reports to a Tech Manager and operates within a fast-paced, global engineering organization committed to continuous learning and growth.
Skills
Qualifications
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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About NICE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for NICE.
Salary
$94k – $125k
per year