Site Services Technician

Archsoftware

1 month ago

Cape Town, South Africa

Onsite

Full Time

Junior

0 applicants

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About this role

A Site Services Technician is responsible for performing on-site preventive maintenance on clients' computer equipment, servicing hardware and software, and reporting findings to management. The role involves travel, troubleshooting, and administrative tasks related to product information and systems. Candidates should have relevant IT qualifications and hardware/software experience.

Skills

About Archsoftware

getarch.com

Arch is an AI-powered marketing platform for home‑services contractors (HVAC, plumbing, electrical, and drain) that natively integrates with ServiceTitan. It analyzes your ServiceTitan data plus external signals (permits, real‑estate transactions, financial data) to surface high‑intent prospects and detect customers at risk of churning. Arch automatically runs personalized email and direct‑mail campaigns, offers full attribution, A/B testing, and reporting, and syncs campaign performance back into ServiceTitan. Designed to replace agency overhead or added headcount, implementation is low‑lift (typically within two weeks) and a free diagnostic is available—contact for pricing.