Passport
The SMB Customer Success Manager at Passport is responsible for ensuring the success and owning the customer experience of fast-growing small and mid-market customers. This role involves monitoring brand health, driving product adoption, and improving the customer experience through a 1-to-many success model. The position requires collaboration across Customer Success, CX, Product, and Marketing teams to grow SMB revenue and retain customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Passport.