SMB Customer Success Manager - Denmark & Germany
Pleo(7 days ago)
About this role
A Customer Success Manager at Pleo is a member of the Customer Experience team supporting SMB customers across Germany and Denmark as part of a fast-growing fintech building spend-management SaaS. The role sits within a scaling organisation serving 40,000+ customers and contributes to Pleo’s mission to simplify business spending. It involves cross-functional collaboration across CX, Onboarding, AM, Sales and Product to help the company grow in key European markets.
Required Skills
- Customer Success
- Account Management
- Upselling
- Relationship Management
- Stakeholder Collaboration
- Product Adoption
- Communication
- Empathy
- Project Management
- SaaS
About Pleo
pleo.ioPleo is a business expense management platform that helps teams pay for work while automating receipts, expense reporting, and reconciliation. It issues smart company cards, enforces spending controls and approval workflows, and captures transaction data to reduce manual bookkeeping. Trusted by thousands of companies, Pleo integrates with popular accounting systems to simplify corporate spending across growing teams and multiple markets.
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