SMS Engagement Manager

Braze(20 days ago)

HybridFull TimeMedior$104,900 - $135,300Sales

About this role

As a Services Consultant for SMS Engagement at Braze, you will serve as the primary subject matter expert responsible for integrating global SMS compliance and implementation requirements into the pre-sales process. Your expertise will be essential for scaling the global SMS business and helping Go-to-Market teams sell compliant solutions confidently. The role includes providing guidance on SMS regulatory nuances and optimizing processes to support business growth.

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Required Skills

SMS Regulations
Pre-sales Expertise
Process Optimization
Technical Implementation

Qualifications

Bachelor’s Degree

About Braze

braze.com

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.