Userpilot
This is a senior engineering role focused on owning and elevating Userpilot's AI agent platform, which transforms rich product data into reliable, grounded multi-turn AI experiences. The candidate will design and operate the end-to-end agent runtime, hybrid retrieval systems, and observability infrastructure using Python and agentic frameworks. Success in this position requires deep architectural judgment to balance deterministic logic with LLM capabilities while ensuring production reliability, cost efficiency, and technical leadership.
Userpilot is a SaaS company that helps product teams improve user onboarding, product adoption, and customer retention through in-app experiences, product analytics, and user feedback tools. Its platform enables businesses to build onboarding flows, feature announcements, and surveys without extensive engineering work. Userpilot operates in the product growth and customer experience software industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Userpilot.
Userpilot didn’t post a salary, so this is our estimate from similar listings.
23% above the average for this role