Software Engineer, AI Automations (Senior, Staff)

Kustomer

22 days ago

Remote

Full Time

Senior

0 applicants

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About this role

Kustomer is seeking a founding engineer to lead the development of AI automation tools that enhance engineering workflows and accelerate software development at scale. The role involves building foundational tools, evaluating emerging AI solutions, and promoting best practices for AI adoption across the engineering organization.

Skills

Qualifications

Degree in Computer Science

About Kustomer

kustomer.com

Kustomer is an AI-native customer experience (CX) platform and CRM that unifies conversations from across channels into a single, centralized workspace. It automates workflows and uses AI to power faster, more personalized support, delivering omnichannel CX on one platform. Designed for customer-service teams, Kustomer combines case management, automations, and insights to streamline agent productivity and improve outcomes. The platform positions itself as the only true AI-native CX platform, enabling brands to deliver consistent, data-driven support at scale.