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© All Rights Reserved. ApplyBlast.com
Pylon
Pylon is hiring a Software Engineer to build features for its B2B post-sales support platform powered by conversational AI and intelligence. The role involves creating prototypes, managing full-stack development, improving LLM observability, and collaborating with product managers and designers in a fast-paced startup environment. Candidates will have high autonomy to own projects end-to-end while working with a senior technical team.
Pylon is an agentic B2B support platform that enables humans and AI agents to collaborate on customer work — investigating, resolving, and acting on every signal across channels like Slack, Microsoft Teams, email, chat, WhatsApp, and more. The platform offers a suite of specialized AI agents (Assist, Background, Slack, and Support Agents) alongside core tools including ticketing, knowledge base, account intelligence, workforce management, and analytics. Trusted by 1,500+ B2B companies globally, Pylon is purpose-built to help support teams direct AI agents rather than do the work themselves.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pylon.
39% above the average for this role
Nov 7, 2025
