Software Engineer - Integrations Platform

Assembled(9 days ago)

RemoteFull TimeJunior$135,000 - $200,000Engineering

About this role

Assembled is seeking a software engineer to develop and maintain their integrations platform, enabling seamless connectivity with various customer tools like CRMs and ticketing systems. The role involves working on core systems that improve integration reliability, scalability, and security, ultimately enhancing customer experience and product reach.

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Required Skills

APIs
REST
Python
Go
AWS
Kubernetes
Data Pipelines
Webhooks
Datadog
Observability

About Assembled

www.assembled.com

Assembled is an innovative support operations platform designed to enhance customer service through advanced workforce management and AI-driven solutions. The platform enables businesses to effectively manage omnichannel staffing, track agent and BPO performance, and automate customer interactions across various channels including chat, email, and voice. Leading brands leverage Assembled's tools to optimize their support processes, ultimately driving efficiency and improving customer experiences. The platform is tailored to support both human agents and AI counterparts, making it a versatile solution for modern customer service teams.

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