Software Engineer - Madrid hybrid

Aircall(1 month ago)

Madrid, SpainOnsiteFull TimeMedior$86,524 - $116,513 (estimated)Engineering

About this role

A Software Engineer at Aircall contributes to the AI-powered customer communications platform by building and operating business-critical features. The role is embedded in a fast-growing, product-driven environment where impact is visible and decisions are made quickly. Engineers work on services that integrate voice and customer tools such as CRM, helpdesk, and e-commerce systems, all hosted on AWS. The position is based in the Madrid office within a diverse, multicultural organization.

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Required Skills

TypeScript
Node.js
Python
Ruby
Ruby on Rails
AWS
Serverless Architecture
Kubernetes EKS
REST APIs
GraphQL APIs

+19 more

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.