Software engineer, Programmable Comms - Paris

Aircall

3 months ago

3.2 on Glassdoor

Paris, France

Onsite

Full Time

Senior

0 applicants

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About this role

This role is a backend engineer position on Aircall’s Programmable Communications Team, focused on the voice and messaging infrastructure that powers real-time customer communications. The engineer will build and operate scalable, secure services and distributed systems that run on AWS to support high-volume calls and messaging. The position centers on ensuring reliability and audio quality for real-time communications while collaborating closely with other engineering teams. It is based in Aircall’s Paris office within a fast-growing, product-driven environment.

Skills

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.